https://samknows.zendesk.com/hc/en-gb 2026-04-21T03:00:46Z https://samknows.zendesk.com/hc/fr 2026-04-21T03:00:46Z https://samknows.zendesk.com/hc/en-gb/articles/115002327069-Can-I-see-my-raw-data 2024-08-23T16:23:56Z https://samknows.zendesk.com/hc/en-gb/articles/115002327449-How-do-you-choose-volunteers-once-they-ve-signed-up 2024-08-28T13:22:18Z https://samknows.zendesk.com/hc/en-gb/articles/115002327669-How-do-I-change-my-personal-details 2024-08-23T11:52:10Z https://samknows.zendesk.com/hc/en-gb/articles/115002327729-How-much-data-is-my-Whitebox-using 2024-08-28T13:18:46Z https://samknows.zendesk.com/hc/en-gb/articles/115002327829-What-is-my-sign-up-status 2024-08-23T16:07:19Z https://samknows.zendesk.com/hc/en-gb/articles/115002353845-What-are-the-benefits-of-being-a-volunteer 2024-08-23T16:27:53Z https://samknows.zendesk.com/hc/en-gb/articles/115002354225-Does-the-Whitebox-interfere-with-my-internet-performance 2024-08-28T13:14:42Z https://samknows.zendesk.com/hc/en-gb/articles/115003164125-How-to-set-up-your-Whitebox 2024-08-28T13:11:58Z https://samknows.zendesk.com/hc/fr/articles/115003164125-Comment-installer-ma-Whitebox 2024-08-28T13:11:58Z https://samknows.zendesk.com/hc/en-gb/articles/115003164245-How-does-SamKnows-test-my-internet-performance 2024-08-23T16:27:53Z https://samknows.zendesk.com/hc/en-gb/articles/115003164285-What-are-the-core-tests 2024-08-23T16:30:23Z https://samknows.zendesk.com/hc/en-gb/articles/115003164305-What-is-the-difference-between-Single-and-Multi-Thread 2024-08-23T16:57:00Z https://samknows.zendesk.com/hc/en-gb/articles/115003164309-What-are-test-servers 2024-08-23T16:50:11Z https://samknows.zendesk.com/hc/en-gb/articles/115003164329-How-do-you-test-video-sites-like-YouTube-and-Netflix 2024-08-23T16:07:19Z https://samknows.zendesk.com/hc/en-gb/articles/360000438617-How-do-I-signup-and-receive-a-Whitebox 2024-08-28T11:51:59Z https://samknows.zendesk.com/hc/en-gb/articles/360000443098-Privacy-and-confidentiality 2024-08-23T16:53:43Z https://samknows.zendesk.com/hc/en-gb/articles/360000444038-Where-is-my-Whitebox 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/fr/articles/360000444038-Je-n-ai-pas-encore-re%C3%A7u-ma-Whitebox 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/en-gb/articles/360000444098-What-is-ConnectedHome 2024-08-23T16:50:12Z https://samknows.zendesk.com/hc/en-gb/articles/360000444298-What-does-the-app-do 2024-08-23T16:23:56Z https://samknows.zendesk.com/hc/fr/articles/360000444298-Quel-est-le-r%C3%B4le-de-l-application-SamKnows 2024-08-23T16:23:56Z https://samknows.zendesk.com/hc/en-gb/articles/360000444378-I-have-a-technical-issue-with-my-Whitebox-WDR3600 2024-08-23T16:15:44Z https://samknows.zendesk.com/hc/en-gb/articles/360000449258-I-have-a-technical-issue-with-my-Whitebox-WR-1043 2024-08-23T13:18:16Z https://samknows.zendesk.com/hc/en-gb/articles/360000450078-Update-your-ISP-or-package 2024-08-23T16:53:44Z https://samknows.zendesk.com/hc/en-gb/articles/360000451177-My-Whitebox-is-going-to-be-offline-for-a-certain-amount-of-time-what-should-I-do 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/en-gb/articles/360000451657-Problems-logging-in 2024-08-23T13:11:41Z https://samknows.zendesk.com/hc/fr/articles/360000451657-Je-n-arrive-pas-%C3%A0-me-connecter-%C3%A0-ConnectedHome-Comment-dois-je-proc%C3%A9der 2024-08-23T13:11:41Z https://samknows.zendesk.com/hc/en-gb/articles/360000451757-What-is-the-Whitebox 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/fr/articles/360000451757-Qu-est-ce-que-la-Whitebox 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/en-gb/articles/360000457057-Whitebox-8-0-troubleshooting 2024-08-23T16:19:19Z https://samknows.zendesk.com/hc/fr/articles/360000457057-Ma-Whitebox-ne-fonctionne-pas-WB8 2024-08-23T16:19:19Z https://samknows.zendesk.com/hc/en-gb/articles/360000457717-I-have-a-technical-issue-with-my-Whitebox-WR-741 2024-08-23T16:07:21Z https://samknows.zendesk.com/hc/en-gb/articles/360000497278-How-do-I-leave-the-project 2024-08-23T13:18:16Z https://samknows.zendesk.com/hc/en-gb/articles/360000497438-Jitter-up-and-Jitter-down 2024-08-23T16:53:44Z https://samknows.zendesk.com/hc/en-gb/articles/360000505237-Download-and-upload-speeds 2024-08-23T14:53:03Z https://samknows.zendesk.com/hc/en-gb/articles/360000505317-Latency-and-Packet-Loss 2024-08-23T16:50:12Z https://samknows.zendesk.com/hc/en-gb/articles/360000987477-Guide-23-Using-Presets 2024-08-23T16:07:21Z https://samknows.zendesk.com/hc/en-gb/articles/360000987497-Guide-06-Using-CDF-Plots 2024-08-23T11:52:10Z https://samknows.zendesk.com/hc/en-gb/articles/360000987517-Guide-16-Using-Summary-Tables 2024-08-23T16:19:19Z https://samknows.zendesk.com/hc/en-gb/articles/360000987557-Guide-17-Viewing-an-Agent 2024-08-23T16:15:44Z https://samknows.zendesk.com/hc/en-gb/articles/360000987597-Guide-12-Creating-a-Report 2024-08-23T16:57:01Z https://samknows.zendesk.com/hc/en-gb/articles/360000987617-Guide-04-Using-Dashboards 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/en-gb/articles/360000987637-Guide-09-Multiple-Data-Series 2024-08-23T16:27:53Z https://samknows.zendesk.com/hc/en-gb/articles/360000987657-Guide-08-Plotting-Different-Values 2024-08-23T16:23:56Z https://samknows.zendesk.com/hc/en-gb/articles/360000987677-Guide-05-Using-Scatter-Plots 2024-08-23T11:52:10Z https://samknows.zendesk.com/hc/en-gb/articles/360000987737-Guide-21-Using-Prefiltering 2024-08-23T13:18:16Z https://samknows.zendesk.com/hc/en-gb/articles/360000987777-Guide-20-Using-Alerts 2024-08-23T16:57:01Z https://samknows.zendesk.com/hc/en-gb/articles/360000987817-Guide-10-Exporting-Charts 2024-08-23T16:50:12Z https://samknows.zendesk.com/hc/en-gb/articles/360000987837-Guide-19-User-Password-Management 2024-08-23T16:07:21Z https://samknows.zendesk.com/hc/en-gb/articles/360000987877-Guide-03-Using-Maps 2024-08-23T13:44:46Z https://samknows.zendesk.com/hc/en-gb/articles/360000987897-Guide-13-Updating-Reports 2024-08-23T16:27:53Z https://samknows.zendesk.com/hc/en-gb/articles/360000995498-Guide-14-Managing-Metadata 2024-08-23T13:44:46Z https://samknows.zendesk.com/hc/en-gb/articles/360000995518-Guide-18-Managing-CPE-Activations 2024-08-23T16:53:44Z https://samknows.zendesk.com/hc/en-gb/articles/360000995538-Guide-07-Using-Box-Plots 2024-08-23T16:57:01Z https://samknows.zendesk.com/hc/en-gb/articles/360000995578-Guide-22-Exporting-Metric-Test-Data 2024-08-23T13:18:16Z https://samknows.zendesk.com/hc/en-gb/articles/360000995638-Guide-01-Using-Charts 2024-08-23T16:07:21Z https://samknows.zendesk.com/hc/en-gb/articles/360000995658-Guide-02-Using-Bar-Charts 2024-08-23T16:30:23Z https://samknows.zendesk.com/hc/en-gb/articles/360001549977-What-is-the-project-sample-plan 2024-08-23T11:52:10Z https://samknows.zendesk.com/hc/en-gb/articles/360001772537-How-do-I-change-my-email-address 2024-08-23T13:44:46Z https://samknows.zendesk.com/hc/en-gb/articles/360001784678-How-do-I-change-my-password 2024-08-28T11:56:33Z https://samknows.zendesk.com/hc/en-gb/articles/360001852117-What-to-do-if-your-Whitebox-isn-t-collecting-data-Cross-traffic 2024-08-23T13:11:41Z https://samknows.zendesk.com/hc/en-gb/articles/360001912738-How-to-use-the-Instant-test 2024-08-23T16:53:44Z https://samknows.zendesk.com/hc/en-gb/articles/360002758957-Guide-15-Importing-Metadata 2024-08-23T13:11:41Z https://samknows.zendesk.com/hc/en-gb/articles/360002760058-Guide-11-Performing-Instant-Tests 2024-08-23T11:52:10Z https://samknows.zendesk.com/hc/en-gb/articles/360002771578-Guide-24-Using-Test-Schedules 2024-08-23T16:50:12Z https://samknows.zendesk.com/hc/en-gb/articles/360003051177-RealSpeed-troubleshooting 2024-08-23T17:19:47Z https://samknows.zendesk.com/hc/en-gb/articles/360003076317-Guide-25-Using-Raw-Data 2020-03-26T12:43:38Z https://samknows.zendesk.com/hc/en-gb/articles/360006710298-How-can-I-find-my-broadband-details 2024-08-23T13:11:41Z https://samknows.zendesk.com/hc/en-gb/articles/360014444798-Can-my-Whitebox-handle-my-new-speed-tier-package 2024-08-23T16:27:53Z https://samknows.zendesk.com/hc/en-gb/articles/360018658717-Guide-26-RealSpeed-User-Interface 2024-08-23T13:44:47Z https://samknows.zendesk.com/hc/en-gb/articles/7388532182941-Get-access-to-RealSpeed 2024-08-23T13:44:47Z https://samknows.zendesk.com/hc/en-gb/sections/360000138437-Troubleshooting 2024-08-28T13:14:42Z https://samknows.zendesk.com/hc/fr/sections/360000138437-D%C3%A9pannage 2024-08-28T13:14:42Z https://samknows.zendesk.com/hc/en-gb/sections/360000139418-Getting-started 2024-08-28T13:23:03Z https://samknows.zendesk.com/hc/fr/sections/360000139418-Premiers-pas 2024-08-28T13:23:03Z https://samknows.zendesk.com/hc/en-gb/sections/360000139438-Account-Delivery 2024-08-28T11:56:33Z https://samknows.zendesk.com/hc/fr/sections/360000139438-Compte-Livraison 2024-08-28T11:56:33Z https://samknows.zendesk.com/hc/en-gb/sections/360000139458-Understanding-your-data 2024-08-28T13:18:46Z https://samknows.zendesk.com/hc/en-gb/sections/360000262877-Mapping 2024-08-23T13:44:46Z https://samknows.zendesk.com/hc/en-gb/sections/360000262897-Meta-Data 2024-08-23T13:44:46Z https://samknows.zendesk.com/hc/en-gb/sections/360000262917-User-Management 2024-08-23T16:07:21Z https://samknows.zendesk.com/hc/en-gb/sections/360000262937-CPE-Management 2024-08-23T16:53:44Z https://samknows.zendesk.com/hc/en-gb/sections/360000266558-Reporting 2024-08-23T16:57:01Z https://samknows.zendesk.com/hc/en-gb/sections/360000266578-Alerts 2024-08-23T16:57:01Z https://samknows.zendesk.com/hc/en-gb/sections/360000266598-Analytics 2024-08-23T16:57:01Z https://samknows.zendesk.com/hc/en-gb/sections/360002087937-General 2024-08-23T17:23:43Z https://samknows.zendesk.com/hc/en-gb/categories/360000084318-Help-Centre 2024-08-28T13:23:03Z https://samknows.zendesk.com/hc/fr/categories/360000084318-Foire-aux-Questions-FAQ 2024-08-28T13:23:03Z https://samknows.zendesk.com/hc/en-gb/categories/360000126737-SamKnows-One 2024-08-23T17:23:43Z